5 Ways to Register to OCBC NISP ONe Mobile

23 Feb 2021 Written by: Redaksi OCBC NISP

Obtain Ease of Lifestyle with Convenient Banking Transactions on ONe Mobile

ONe Mobile is here as a solution to serve customers with various innovative digital financial needs.

ONe Mobile provides a variety of features to address financial needs, including daily transactions, opening new accounts, investments, and loan applications.

Benefits of OCBC NISP ONe Mobile Features

The newest ONe Mobile comes with a fresh and clean look, and an altogether easier user experience. The light size and the speedy loading page time in the app will make you enjoy your experience when using ONe Mobile.

Benefits of ONe Mobile compared to other mobile banking apps:

  1. Ease of financial management
    Simply monitor your financial condition with three settings on ONe Mobile: Savings, Investment and Loan.
  2. Choice of 12 foreign currencies
    Transactions of 12 foreign currencies at competitive rates, easy process and real time.
  3. Variety of investment products
    Buying and selling options for mutual funds, government bonds and corporate bonds in one app. All you need is to open an investment account on ONe Mobile, without having to visit the branch.
  4. Comprehensive features for daily needs
    Transfer, top up e-money, as well as payment and purchases for daily needs – all can be done on ONe Mobile. Do a fast transfer by sending transfer requests via chatting apps. Furthermore, use the QR Pay feature to do payments to all merchants with QRIS standard.
  5. Credit card
    Are you a credit card user? View your bills, check your limit, convert bill into installments, directly on ONe Mobile. Or change your credit card PIN for security and view e-statements without opening your personal e-mail.
  6. Savings
    Open various types of savings for your needs: Tanda 360 with a choice of 12 currencies, Time Deposits, and Regular Savings Plan with competitive interest rates and special cashback.
  7. Loan
    Apply for loan products, such as house ownership loans, car ownership loans and multi-use loans directly on ONe Mobile with competitive interest rates.
  8. Online Debit Card
    Create your Online Debit Card on ONe Mobile to easily transact on e-commerce, pay monthly bills, such as on Netflix and Spotify, or pay electricity or phone bills.

What are you waiting for? Download ONe Mobile now!

5 Ways to Register to OCBC NISP ONe Mobile

Have you registered as an OCBC NISP customer but don't have an ONe Mobile account? There are various easy ways that you can do to enjoy the benefits right now, including: Are you registered as an OCBC NISP customer, but don’t have an account for ONe Mobile yet? There are many ways you can do to enjoy the benefits now, including:

  1. Register to OCBC NISP ONe Mobile with Debit Card
    If you have an OCBC NISP debit card, you can register to ONe Mobile by:
    1. Download ONe Mobile via App Store or Play Store.
    2. Click on "I already have an account" on the main page then click on "Register Now".
    3. Input your OCBC NISP debit card number.
    4. Input your e-mail address that is registered in OCBC NISP.
    5. Input your phone number that is registered in OCBC NISP.
    6. Input your date of birth.
    7. Input your OCBC NISP debit card PIN.
    8. Create your desired user ID or use one created by our system.
    9. Input the temporary password sent via SMS.
    10. Create your ONe Mobile password.
  2. Register to OCBC NISP ONe Mobile via Tanya OCBC NISP
    Tanya OCBC NISP is our contact center team which you can reach out to. Before contacting Tanya, make sure you have prepared either your account number, debit card number or credit card number. Here’s how to register to ONe Mobile via Tanya OCBC NISP:
    1. Call Tanya OCBC NISP at 1500-999.
    2. Prepare either your account number, debit card number or credit card number for verification process.
    3. After you’ve been verified, our Tanya staff will send your password within 1x24 hours via your e-mail registered to OCBC NISP.
  3. Register to OCBC NISP ONe Mobile via our branches
    Either prepare your account number, debit card number or credit card number before making a visit to our OCBC NISP branch to register to ONe Mobile.
    1. Visit the closest OCBC NISP branch.
    2. Fill in our OCBC NISP mobile banking registration form.
    3. Our staff will send your user ID via SMS to the registered phone number in OCBC NISP, and your password will be sent to your e-mail address.
    4. Click here to see the closest OCBC NISP branch to you.
  4. Register to OCBC NISP ONe Mobile via our ATM
    The next way to register to our mobile banking is via our OCBC NISP ATM machine. The steps are easy and quick:
    1. Select "Other" menu on the ATM screen, then select "ADM/Register e-Banking" menu.
    2. Select "Online Banking" menu and select "Registration".
    3. Input your phone number that you will use to receive One Time Password (OTP).
    4. Your user ID and password will be printed on the ATM receipt print out.
    5. Click here to see the closest OCBC NISP ATM to you.
  5. Register to OCBC NISP ONe Mobile via Internet Banking
    The last way to register to our m-banking is via our Internet Banking. Follow these 10 steps!
    1. Click on "Register here" on online.ocbcnisp.com page.
    2. Input your OCBC NISP debit card number.
    3. Input your e-mail address that is registered to OCBC NISP.
    4. Input your phone number that is registered to OBC NISP.
    5. Input your date of birth.
    6. Input the Captcha code.
    7. Input your OCBC NISP debit card PIN.
    8. Create your desired user ID or use one created by our system.
    9. Input the temporary password sent via SMS.
    10. Create your ONe Mobile password.

What do I do if I’ve forgotten my ONe Mobile User ID?

If you have forgotten your registered ONe Mobile user ID, you can get it by reaching out to our contact center team Tanya OCBC NISP, our branch or our ATMs.

  1. Independently checking via ONe Mobile app
    An easy way – just open the ONe Mobile app and follow these steps:
    • Click on "Login to ONe Mobile"
    • Click on "Forgot user ID?"
    • Input the requested information
    • Input your OCBC NISP debit card PIN
    • Your user ID will be sent to your phone via SMS
  2. Via OCBC NISP Internet Banking
    How to get User ID via OCBC NISP Internet Banking:
    • Click "Forgot User ID" on the main page
    • Input your OCBC NISP debit card number
    • Input your mobile number registered with Bank OCBC NISP
    • Input your date of birth
    • Input captcha code
    • Input your OCBC NISP debit card PIN number
    • New password will be sent via SMS to your mobile number
  3. Via Tanya OCBC NISP
    Do you have an account on ONe Mobile but forgotten your user ID? Don’t worry – you can get your user ID back by reaching out to Tanya OCBC NISP. Follow these steps:
    • Call Tanya OCBC NISP at 1500-999.
    • Prepare either your account number, debit card number or credit card number for verification process.
    • After you’ve been verified, our Tanya staff will send your user ID within 1x24 hours via SMS to the registered phone number to OCBC NISP.
  4. Via OCBC NISP ATM
    Another way to get your ONe Mobile user ID back is to access it via our ATM.
    • Select "Other" menu on the ATM screen, then select "ADM/Register e-Banking" menu.
    • Select "Online Banking" menu and select "Check User ID".
    • Your user ID will be shown on the ATM screen and printed on the ATM receipt print out.
    • Click here to see the closest OCBC NISP ATM to you.
  5. Via OCBC NISP Branch
    To change your ONe Mobile user ID, either prepare your account number, debit card number or credit card number before making a visit to our OCBC NISP branch.
    • Visit the closest OCBC NISP branch.
    • Fill in our form to send your OCBC NISP mobile banking user ID
    • Our staff will send your user ID via SMS to the registered phone number in OCBC NISP.
    • Click here to see the closest OCBC NISP branch to you.

What do I do if I’ve forgotten my ONe Mobile Password?

If you have forgotten your ONe Mobile password, you can get it by reaching out to our contact center team Tanya OCBC NISP, our branch or our ATMs.

  1. Independently checking via ONe Mobile app
    To get a new password or reset your password in ONe Mobile, follow these steps:
    • Click on "Login to ONe Mobile"
    • Input your user ID
    • Click on "Forgot Password"
    • Input the requested information
    • Input your OCBC NISP debit card PIN
    • The temporary password will be sent via SMS
    • Create alphanumeric password for security
    • Do a final confirmation by entering the temporary password sent via SMS
    • The new password has been saved successfully. Click on "Login One Mobile" to continue.
  2. How to get Password via Internet Banking OCBC NISP:
    • Click “Forgot Password” on the main page
    • Input your OCBC NISP debit card number
    • Input your mobile number registered with Bank OCBC NISP
    • Input your date of birth
    • Input captcha code
    • Input your OCBC NISP debit card PIN number
    • New password will be sent via SMS to your mobile number
  3. Via our Contact Center Tanya OCBC NISP
    For your ONe Mobile password? Directly contact Tanya OCBC NISP. These are the steps:
    • Call Tanya OCBC NISP at 1500-999.
    • Prepare either your account number, debit card number or credit card number for verification process.
    • After you’ve been verified, our Tanya staff will send your password within 1x24 hours via your e-mail registered to OCBC NISP.
  4. Via OCBC NISP ATM
    The same when you’ve forgotten your user ID, you can also solve the matter of forgetting your ONe Mobile password via OCBC NISP ATM.
    • Select "Other" menu on the ATM screen, then select "ADM/Register e-Banking" menu.
    • Select "Online Banking" menu and select "Reset Password".
    • Your user ID and password will be printed on the ATM receipt print out.
    • Click here to see the closest OCBC NISP ATM to you.
  5. Via OCBC NISP Branch
    Either prepare your account number, debit card number or credit card number before making a visit to our OCBC NISP branch to reset your ONe Mobile password.
    • Visit the closest OCBC NISP branch.
    • Fill in our blocked/reset password-PIN form.
    • Your password will be sent to your e-mail address registered to OCBC NISP.
    • Click here to see the closest OCBC NISP branch to you.

That’s all for the information revolved around OCBC NISP ONe Mobile app. ONe Mobile has many features that are advantageous, making it easier for you to carry out transactions, investments, and other activities through just one app.

Now, if you encounter any problems such as difficulty in registration, forgetting your user ID, or forgetting your ONe Mobile password, just follow the steps above. Happy transacting!

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