Get 50% cash rebate for minimum transaction of IDR 100,000 with Online Debit Mastercard
Q: Mr. Ali has 3 (three) Online Debit cards, and has not had any e-Commerce transaction during 2020, on November 20th made a purchase using debit card A worth for IDR. 50,000,- and on November 24th made another purchase worth for Rp. 75.000,- using debit card B. The total transactions worth for IDR125,000,- . Is the customer eligible to get a cash rebate?
A: Not taken into account, Because customer’s transactions are less than IDR.100,000,- per card.
Q: Mr. Anton has 2 (two) Online Debit cards and has not had any e-Commerce transaction during 2020, on November 28th made a transaction worth for IDR125,000,- using Debit card A and in December made a transaction worth for IDR200,000,- using Debit card C. Is Mr. Anton eligible to join this program? And do both of November and December transactions are counted?
A: Mr. Anton is eligible to participate in this program and the transaction that will be taken into account is the November’s transaction, but for the transaction in December is not entitled to join the prorgram because 1 customer only has one opportunity to participate in this program
Q: Mrs. Ani made an online debit transaction in November 2020 worth for IDR100,000,- . When will Bu Ani get the cash rebate prize worth for IDR50,000,- ?
A: Cash rebate prize will be got the 4th week of January 2021
Q: Customers make e-Commerce transaction, then failed and request the objection. It turns out that the customer use OCBC NISP Mastercard physical card, why is that?
A: Because for online transaction in e-Commerce can only be made by using OCBC NISP Online Debit Card which is different from OCBC NISP physical card
Q: What if the customer has more than one relationship account?
A: If the customer has more than 1 (one) account then cash rebate will be credited to the account that is the relationship of the online Debit Card that is entitled to join the program